Private Dining Terms & Conditions

1. Definitions

“Company” means Vine & Dine.
“Client” means the person booking the services.
“Services” means private dining and chef-at-home services provided at a private residential address.

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2. Bookings & Confirmation

Bookings are confirmed once the Company has received the agreed deposit and issued written confirmation by email or other agreed digital communication.

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3. Deposits & Payments

A deposit is required to secure the booking. Deposit amounts and payment schedules will be confirmed at the time of booking and may differ from wedding or event bookings.

The balance must be paid in full prior to the event date unless otherwise agreed in writing.

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4. Cancellations & Rescheduling

Cancellation terms for At Home bookings are as follows:

• More than 14 days before the booking: deposit retained

• 14 days or fewer before the booking: 100% of the agreed fee

Where possible, the Company may offer to reschedule a booking at its discretion, subject to availability. Rescheduling is not guaranteed.

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5. Access & Household Responsibilities

The Client is responsible for providing safe access, suitable kitchen facilities, adequate workspace, power, water and reasonable working conditions. The Company is not responsible for household equipment failure.

Children and pets must be kept clear of working areas during service.

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6. Menus & Dietary Information

Menus will be agreed in advance. The Client is responsible for providing accurate dietary and allergy information. While all reasonable care is taken, the Company cannot guarantee an allergen-free environment within a private home.

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7. Food Safety & Leftovers

Food is prepared and served in accordance with food safety regulations. Any food left at the Client’s request must be consumed or disposed of within 90 minutes. Any food retained beyond this period is entirely at the Client’s own risk.

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8. Damage & Breakages

The Company will take reasonable care while working in the Client’s home. The Client is responsible for removing or securing valuable or fragile items. The Company shall not be liable for pre-existing defects or reasonable wear and tear.

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9. Force Majeure

The Company shall not be liable for failure or delay caused by events beyond its reasonable control, including severe weather, illness, supplier failure or government restrictions.

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10. Liability

The Company’s liability for any claim arising from the Services shall be limited to the total fees paid by the Client for the booking. The Company shall not be liable for indirect or consequential losses.

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11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.