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Privacy Policy

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1. Introduction

Vine & Dine (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, make an enquiry or use our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

Vine & Dine is a catering business providing wedding catering, event catering and private dining services across Sussex and Kent.

Data Controller:
Vine & Dine
Email: info@vinedine.co.uk

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3. What Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Telephone number

  • Event details (such as date, location and type of event)

  • Any information you provide in enquiry or contact forms

  • Technical data such as IP address, browser type and pages visited (via cookies)

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4. How We Collect Your Data

We collect personal data when you:

  • Complete a contact or enquiry form on our website

  • Request a brochure

  • Contact us by email or phone

  • Browse our website (via cookies and analytics tools)

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5. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Send brochures or relevant information you have requested

  • Manage bookings and event planning

  • Improve our website and user experience

  • Comply with legal or regulatory obligations

We do not sell or rent your personal data to third parties.

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6. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

  • Consent – where you have submitted an enquiry or requested information

  • Legitimate interests – to respond to enquiries and operate our business effectively

  • Contractual necessity – where processing is required to provide our services

  • Legal obligation – where required by law

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7. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Personal data is stored securely and only accessed by authorised individuals involved in delivering our services.

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8. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.

Enquiry data is typically retained for a reasonable period in case of follow-up, unless you request deletion sooner.

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9. Sharing Your Data

We may share your data with trusted third parties only where necessary, such as:

  • Website hosting and form providers

  • Email services used to send requested information

  • Professional advisers where legally required

All third parties are required to respect the security of your data and process it in accordance with the law.

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10. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [info@vinedine.co.uk].

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11. Cookies

Our website uses cookies to improve functionality and analyse usage. For more information, please see our Cookies Policy.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@vinedine.co.uk

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